In the high-tech healthcare system, communication between doctors, nurses, and other staff members plays an important role. A hospital patient interacts with several healthcare providers - from doctors to nurses to technicians - and so on. Therefore, an effective flow of communication followed by team collaboration is important in ensuring patient safety.
Doctors, nurses, and other healthcare workers are expected to communicate and work together well. Here are some simple steps that can encourage doctors to communicate well with nurses and other co-workers -
Address the situation - To establish a communication culture it is important to address the situation at hand. Nurses need to assertively speak their mind and doctors need to cooperate with them. This not only helps nurses with their professional success, it is also essential for every patient’s well being.
Friendly Environment - In any professional field, familiarity is valued more than formality. There is a need for creating a friendly workplace environment. Here, doctors and nurses cooperate and work together. In addition to this, the workplace environment needs to be open. This means that nurses and doctors can question each other’s decision-making without hesitation and without intimidation or fearing a negative outcome.
Focused Team Training Program - The most efficient method of establishing team collaboration is organizing team training programs. With team training programs, a culture of respect, accountability, trust and shared decision-making is encouraged. Here, constructive feedback is supported to minimize the risk of error, while improving every aspect of patient care. Through these programs, doctors meet other physicians and nurses they are working with and everyone learns each other’s names. From here, a healthy, professional relationship develops that lays the foundation for optimum patient care.
Practice Collaboration - A difference of opinion and conflict are inevitable parts of any workplace setting. Therefore, to work in collaboration, it is important to analyze the other person’s point of view, instead of immediately rejecting it. This kind of approach often works wonders and provides fresh insight or a solution to a problem. Plus, for the sake of patient safety, healthcare professionals need to work constantly to foster an environment that facilitates cohesion and collaboration.
Effective communication is vital in every field of business, profession, as well as in everyday living. If you have more tips that can help in improving communication while at work, please share them with us in the comments below.
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